Technology JOYs

Password Help

• I forgot my password – help me!
• I didn’t receive my “Forgot Password” email

JOY Videos

• What do I do if I can’t watch the videos?
• I’m in Indonesia and my videos have stopped playing, why?

Internet Connection

• What if I don’t have internet access?

Email Qs

• I’m not getting any emails, where are they?
• I unsubscribed from emails, how can I undo this?